Despite the high-tech tools available to salespeople today, the most …
2,000 producten gevonden in Klantenservice
Resultaten
Sell with a Story
Superfans
Customers, followers, subscribers…
The Experience Economy with a New Preface by the Authors
Twenty years ago, this seminal book on experience innovation by Joseph Pine and …
The Cult of the Customer
In todays competitive business climate, you cant just satisfy your customers…
Zeg dat nog eens?
“De sleutel is niet intelligentie…
Raving Fans
With a new foreword by Ken Blanchard
A straightforward and snappy guid…
Selling Luxury
Selling high end luxury creations requires a different set of skills than does t…
De klant centraal
Elk bedrijf wil loyale klanten…
Raise the Bar
If there's anyone who can prevent a bar or restaurant from going belly up, it's …
Supermarket Diaries
For more than a decade, I have been a supermarket cashier, seeing customers for …